General
How soon will I get my chatbot after ordering?
Once you’ve made your purchase and submitted the necessary details, we’ll deliver your customized chatbot within 2 to 24 hours, depending on order volume. Each bot is tailored to your needs — it’s not just a plug-and-play template.
What kind of tasks can the chatbot handle?
Our bots are designed to help with answering FAQs, collecting leads, guiding customers, and sending data to tools like Google Sheets, Mailchimp, or Klaviyo — all without you lifting a finger once it’s live.
Can I connect the chatbot to my email list or CRM?
Yes! We integrate with Google Sheets, Mailchimp, Klaviyo, and support automations through Zapier and Make, so you can easily sync leads and data into your marketing workflows.
What if I need help after I purchase?
If you run into any issues, our support team is here to help. While we don’t offer a step-by-step tutorial at this time, we’re available to guide you through setup or troubleshooting if needed.
Is there a fair usage policy for one-time chatbot purchases?
Yes. Each chatbot is designed for typical small-to-medium business use. While there’s no strict cap, extremely high traffic, abusive use, or bot repurposing for resale may violate our fair usage terms. If your needs grow, we can help you scale responsibly.
SaaS
Can I resell chatbots using the Bot Sync platform?
Yes. Our SaaS model is built for resellers, agencies, and service providers. You can create and manage unlimited bots for your clients and sell them under your own pricing structure.
Is the platform white label?
Yes, our white label option allows you to remove all Bot Sync branding. While you can’t add your own logo or custom domain yet, your clients will never see our name on the interface or chatbot.
Do my clients need their own accounts?
No. You manage all bots under your own dashboard. You can deliver bots to clients as embeddable widgets or via unique URLs without giving them direct access to the backend.
Do I need coding or technical skills?
Not at all. Bot Sync is built for non-technical users. Our drag-and-drop interface and simple automations let you build advanced bots with zero code.
Do I need my own OpenAI API key to use the SaaS platform?
Yes. To keep costs transparent and in your control, you’ll connect your own OpenAI API key. This means you only pay for what your bots actually use — with no hidden fees from us.
Lifetime Access
Is this a one-time purchase or a subscription?
It’s a one-time payment. You own the chatbot for life, with no monthly fees. Just pay once, and we’ll deliver a fully customized bot ready to embed on your site.
What does the lifetime SaaS deal include?
Our lifetime SaaS plan gives you unlimited access to the bot builder, full dashboard control, client management, and future updates — all under one payment. No recurring fees.
Is there a fair usage policy for lifetime access?
Yes, to maintain quality for all users, our lifetime plans include a reasonable usage limit aligned with standard business needs. Excessive or abusive usage may result in throttling or account review.
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otSync isn’t just for business, our Education platform empowers schools and institutions to enhance communication, automate support, and inspire digital literacy.